Privacy Policy for Consumer Guardian Group
Effective Date: April 1, 2026
This section of our Privacy Policy describes our practices for the one-time SMS delivery of the Free Step-by-Step Self-Help Guide: How to Exit Your Timeshare, in compliance with A2P 10DLC requirements.
Data We Collect
When you submit the opt-in form at https://www.consumerguardiangroup.com to request your free guide, we collect:
Your first name
Phone number (required, for SMS delivery).
Email
No other personal data is collected for this purpose.
How We Use Your Information
Phone number and name are used solely to send one one-time SMS with your unique guide link (e.g., https://consumerguardiangroup.com/guide/[id]) and password.
Data is processed immediately upon form submission and deleted after delivery confirmation.
No recurring messages, marketing, or other uses.
No Sharing with Third Parties
We do not sell, rent, share, or disclose your information to third parties for any purpose, including marketing, advertising, or profiling. SMS delivery uses Twilio (our registered A2P provider); they act only as a processor under strict confidentiality.
Your Rights and Opt-Out
Reply STOP to any message to opt-out (no further texts).
Reply HELP for assistance.
Msg & data rates may apply. Consent is not a purchase condition. Contact us at info@consumerguardiangroup.com for access/deletion requests.
Updates
We may update this policy; continued form use implies acceptance. Host at https://www.consumerguardiangroup.com/privacy-policy.
Consumer Guardian Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit https://www.consumerguardiangroup.com or interact with our services.
This section of the Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information.
Information We Collect
We may collect the following categories of information:
Information you provide directly. This may include your name, email address, phone number, mailing address, property information, timeshare details, and any other information you submit through forms, calls, messages, or other communications.
Information collected automatically. When you visit our website, we may automatically collect certain information such as your IP address, device type, browser type, operating system, pages visited, referring website, time spent on pages, and general location information.
Visitor identification and lead data. We may use third-party technology, such as Leadpipe, to help identify website visitors and understand whether a visitor may be interested in our services. This technology may associate a visit with business or contact information such as name, email address, company, or phone number when available from lawful, consent-based, or commercially available data sources.
Cookies and similar technologies. We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to operate the website, analyze traffic, improve performance, and support marketing and advertising efforts.
How We Use Information
We may use the information we collect to:
Respond to inquiries and provide requested services.
Evaluate potential cases or service eligibility.
Improve and maintain our website, services, and customer experience.
Analyze website traffic and user behavior.
Personalize content and marketing communications.
Identify and prioritize high-intent visitors for sales or outreach.
Comply with legal obligations and protect against fraud, abuse, or security threats.
How We Share Information
We may share information in the following circumstances:
Service providers. We share information with vendors and service providers who help us operate our website, process leads, provide analytics, manage communications, or perform other business functions.
Lead identification and marketing tools. We may share or allow access to limited website interaction data with third-party tools like Leadpipe for visitor identification, lead scoring, analytics, and outreach support.
Legal compliance. We may disclose information if required by law, regulation, subpoena, court order, or other legal process.
Business transfers. We may transfer information in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction.
With your consent. We may share information for other purposes when you direct us or consent to the disclosure.
We do not sell personal information in exchange for money. However, depending on applicable law, certain analytics or advertising disclosures may be considered a “sale” or “sharing” of personal information. Where required, you may have the right to opt out of such activity.
Cookies and Tracking
We use cookies and similar technologies to:
Remember preferences and settings.
Measure website performance and usage.
Understand which pages and content are most useful.
Support marketing and lead generation.
You may be able to control cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
Leadpipe and Visitor Identification
We use Leadpipe and similar tools to help identify anonymous website visitors and better understand engagement with our website. These tools may use first-party and third-party data sources, along with technical signals, to help determine whether a visit may be associated with a business or contact profile.
Leadpipe is used to support our legitimate business interests in marketing, lead management, and customer outreach. Where required by law, we will provide notice and obtain consent for such processing or allow you to opt out.
Your Choices and Rights
Depending on where you live, you may have the right to:
Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Opt out of certain marketing communications.
Limit or object to certain data processing.
Opt out of cookies and targeted advertising where applicable.
To exercise these rights, contact us using the information below.
Data Retention
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Info@ConsumerGuardianGroup.com